Cancellations and postponements
Please note that the option to postpone a trip varies between destinations and the supplying tour operators where we operate and is subject to nonrefundable deposits and fees. Many hotels and vendors do not provide credit for cancellations, so this will be at their discretion. If postponement is an option, our team will attempt to rebook your trip for new dates within the twelve (12) months following your original arrival date.
Refund Policy
Elevate does not provide refunds for accommodation, meals, sightseeing tours, transport or any other services which are included in the trip itinerary. We encourage all our travelers to purchase trip insurance for any unexpected cancellation. Activities and accommodations in the trip itinerary may be subject to change due to unforeseen circumstances beyond Elevate Destinations’ control. Every effort will be made to have the trips operate as planned, but in the event of substituted or canceled activities or accommodations no refunds or reimbursements will be made by Elevate Destinations.
Travel Insurance
Guests must provide their own travel insurance. We strongly recommend purchasing a Cancel For Any Reason Insurance (CFAR) policy that will cover COVID 19 related issues or any other unforeseen circumstance. If you add CFAR coverage, this must be done within 14-21 days of the first payment made on your trip. Please note that CFAR is currently unavailable to NY and WA residents.
Medjet
Elevate has partnered with Medjet, which offers premier air medical transport services globally and domestically. Their annual membership is another layer of protection for your travel plans and offers peace of mind for any unexpected medical event. To learn more or enroll, head to the Medjet Memberships site.
WanderWell Insurance
Elevate Destinations is not a licensed insurance agency or advisor. You are welcome to purchase travel insurance through our partners at Wanderwell Insurance. You can also contact Wanderwell at hello@gowanderwell.com to schedule a phone call. Wanderwell is a Certified B Corp, a 1% for the Planet business member and a Transformational Travel Council ALLY.
Liability Waiver
For more details, please read our full liability waiver.
